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Platinum Service

Once we have received your completed application, and before we process your payment, we will ensure that we are in a position to meet your requirements and help you in the search for your partner.

We will then contact you by phone or e-mail to make arrangements to come and meet/interview you* at your place of residence (which gives us an idea about your life style and living standards), or at any other place of your choosing if more convenient for you.

If we feel you need to compromise or be a little flexible in certain areas, based upon what the current trends may be, we will discuss these with you at our meeting.

All further information about you, your education and employment history, your family background and options about desired partner will also be discussed face to face.

Once we have received all necessary information, we shall then start the matching process by going through our database to find suitable partners. Once we have someone (normally within two to three weeks of joining, but could be slightly longer considering the additional factors we may be looking at), we will provide you with comprehensive details of the proposal by e-mail.

If you require any additional information we will obtain it for you if not already on file. Rejecting a proposal is not a problem, and it is not considered as one of the six minimum introductions guaranteed either.

Once you accept a proposal we will contact you (by phone or e-mail) in case a meeting at the office is preferred, or we will provide the introduction by phone or e-mail in order for you to make a direct contact with each other with a view to meeting.

We do recommend for the men to make the initial contact as a matter of courtesy, but in this 21st century, where the world is all about equality, nothing stops the women from instigating communication too.

We do not condone the use of texting/Whatsapping/Googling for Facebook or LinkedIn pictures, as these can be detrimental to your case and potentially waste, what could otherwise be, a very suitable introduction.

We recommend a short phone conversation with a view to meeting, after which you can give us a non-biased outcome of your meeting. Matters will then progress further accordingly, whether it be the requirement for a new introduction or following up further with the person you have met.

If necessary we can approach non-members or people enquiring about our services for you, if deemed suitable, and we will advertise as necessary, as well as highlighting your details within our 'Platinum Members' listing on our website to attract interest for you. Advertising will only be done if you are happy for us to do so and will not disclose your identity.

Platinum members also receive an out of hours contact number in case they prefer discussing matters in the evening during the week, after our office has closed.

*Advertising subject to clients' approval and only within our normal utilised publications and lists. Other advertisements may incur a charge.

Preference is given to introduce newly registered clients to members of the Platinum Service over the Special and Standard Service first, where suitable.

( Payable within 14-days of religious or registered marriage or cohabiting, whichever occurs first)